People who use mobility devices like wheelchairs often experience unique transportation challenges. They cannot simply get in and out of a vehicle without assistance. Use these five suggestions for choosing a wheelchair transportation service for a loved one today.
1. Look at the Variety of Vehicles
Depending on the mobility limitations of your loved ones, you might find it helpful to choose a wheelchair transportation service that offers a variety of vehicles. For example, if your loved one plans on running an errand or going to the doctor alone, he or she may find it relatively convenient to ride in a van.
However, if you plan on going with this individual or your loved one has a large motorized wheelchair, you may need to reserve a ride in a mini-bus or cargo van. These vehicles are large enough to accommodate your relative, that person's device, and you for the ride to and from wherever it is this person needs to go.
2. Check for Experienced Drivers
You also need to choose a transportation service with experienced drivers. Fitting a person's mobility device inside a vehicle is physically challenging. It can also become frustrating depending on the wheelchair's size and the amount of cargo room in the back of the vehicle.
Experienced drivers will know how to fit your loved one's wheelchair inside the vehicle. They will also have the physical strength to lift the device in and out without you or your loved one having to assist them.
3. Ask About Motorized Lifts
Choose a transportation service that has motorized lifts in its vehicles. These motorized lifts make getting the mobility device in and out of the vehicle easier, particularly if the device is a large and heavy motorized wheelchair.
Vehicles with lifts that assist passengers in and out of their seats also come in handy. They spare drivers or other employees from having to physically lift your loved one in and out of the vehicle and instead provide this person with a certain amount of independence.
4. Research the Safety Record
For your own peace of mind and that of your loved one, choose a transportation service with a proven record for safety. You do not want to put your loved one at risk of getting into an accident while traveling.
Find out if the service hires experienced drivers with clean driving records and criminal backgrounds. Likewise, you have the right to ask the company about its driving record so you can find out how many accidents its vehicles have been in and whether or not any passengers have been injured. Additionally, find out what kind of insurance it has and whether or not the insurance covers any damage to your loved one's mobility device or injuries that this person might suffer in an accident.
5. Calculate the Costs
Ask about the costs of using the transportation service. How much is a ride? Does that cost cover both ways or only apply to a one-way ride? Will the service bill your loved one's insurance? Medicaid, Medicare, and some private insurers pay for transportation services for patients.
Use these five tips to find a wheelchair transportation service for your loved one. They help you choose one that is safe, convenient, and affordable.